Call Center Representative Job at Seronda Network, Denver, CO

  • Seronda Network
  • Denver, CO

Job Description

Join Our Team: Call Center Representative Are you an excellent communicator with a passion for helping others? Seronda Network is looking for a dedicated Call Center Representative to join our dynamic team in Denver, CO. About the Role: As a Call Center Representative at Seronda Network, you will be the voice of our company, assisting customers with inquiries, resolving issues, and providing exceptional support. This role is ideal for someone who enjoys interacting with people and thrives in a fast-paced environment. Responsibilities:

  • Handle inbound and outbound calls from customers, addressing their inquiries and resolving issues promptly.
  • Provide accurate information about our products and services to customers.
  • Assist customers with troubleshooting and technical support.
  • Document customer interactions and maintain detailed records of inquiries, complaints, and feedback.
  • Collaborate with other departments to resolve complex issues and ensure customer satisfaction.
  • Meet or exceed performance targets and customer service standards.
  • High school diploma or equivalent.
  • Previous experience in a call center or customer service role is preferred.
  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities and attention to detail.
  • Proficiency in basic computer applications and typing skills.
  • Ability to work effectively in a team environment and independently.
  • Competitive hourly wage: $16 - $22 per hour.
  • Monday to Friday schedule with 8-hour workdays for a healthy work-life balance.
  • Opportunities for professional growth and advancement within the company.
  • A supportive and inclusive work environment that values your contributions.
  • Access to training and development resources to enhance your skills.
If you're ready to be a part of a passionate team and make a meaningful impact on our customers' experiences, apply now to join Seronda Network as a Call Center Representative! Let's build an exciting future together. Apply today! Location: Denver, CO Schedule: Monday to Friday, 8-hour shifts Salary: $16 - $22 per hour

Job Tags

Hourly pay, Full time, Shift work, Monday to Friday,

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