Aroma360 is a boutique Scent Marketing and Branding company that specializes in providing the highest-quality essential oil-based scenting solutions to businesses and individuals all around the world. As the only full-service scent company, Aroma360 guides clients from concept and development to strategic implementation while priding themselves on exceptional customer service every step of the way. Aroma360 is continuously raising the bar for healthy scenting solutions in the industry!
We are looking for a talented sales trainer to join our growing team!
As a Sales Trainer in our call center, you will be responsible for:
The Sales Trainer will regularly monitor sales phone calls of our inside sales team to assess the quality of customer interactions and adherence to sales protocols. They will conduct detailed call reviews, identifying strengths and areas for improvement in sales techniques and communication skills. Providing constructive, actionable feedback to sales representatives to enhance their performance is a core responsibility.
In addition to call monitoring, the Sales Trainer will work closely with the sales team to offer guidance and support on improving sales strategies and closing techniques. They will assist in developing individual improvement plans for sales representatives based on call evaluations, fostering a positive and encouraging environment that promotes continuous learning and development.
Analyzing sales call data to identify trends, successes, and opportunities for improvement is another key aspect of this role. The Sales Trainer will use insights from call data to support team members and refine their approach to sales, collaborating with sales managers to ensure alignment with overall business goals.
Qualifications:
Joining our team comes with a range of exciting benefits to support your health, well-being, and professional growth, including:
Our organization is an equal opportunity employer and does not discriminate against any candidate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected characteristics. We are committed to promoting diversity, equity, and inclusion in our workplace and welcome candidates from all backgrounds to apply for any open positions.
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