Game Master Job at Locksmith Escape Games, Sanford, FL

  • Locksmith Escape Games
  • Sanford, FL

Job Description

Thank you for considering Locksmith Escape Games as your next workplace. We pride ourselves in delivering a 5 star experience for both our customers and employees. As a game master, you will be responsible for maintaining this level of service while also having a bit of fun!

Do you pride yourself on your customer service skills and ability to personalize interactions with guests? Have a strong attention to detail while multi-tasking? Value a cooperative, team-oriented environment?

This is a part time opportunity. Must be available to work nights, weekends AND on-call shifts.

In order to formally apply for a job at this establishment, we ask you to please fill out the following application: 

Once the application is submitted, it will remain active for 90 days. If a job opening is available which meets your qualifications, we will contact you to discuss the next steps in the hiring process. We will be contacting you via phone call or email, please be sure to check your inbox regularly. 

Once again, thank you for your interest in Locksmith Escape Games.

Essential Functions:

• Greet guests in lobby

• Lead guests in character to game rooms and give verbal instructions

• Answer questions and provide clues to facilitate guest game experience

• Meet group after game has concluded to celebrate accomplishments

• Track operating statistics

• Reset game room for next group of guests quickly and effectively

• Prepare waivers for guest to sign

• Answer phones and return voicemails

• Monitor retail purchases as directed by General Manager

• Book games

  • Maintain escape room upkeep/repairs as needed and called for
  • Always look for task or clean during downtime periods

Job Requirements:

• Must be available on nights, weekends and on-call shifts

• Good grasp of technology - basic computer skills, email, etc.

• Effective verbal and written communication skills

• Provide enthusiastic service for all guests

• Monitor guests activity and engage via computer screen up to 1 hour without distraction

• Must be able to understand and verbally articulate the meaning of Escape Games and clearly explain each game room

• Need to be able to lift up to 30 lbs., reach, squat, kneel, and climb a ladder

• Requires sitting for extended periods at a time

  • Willingness to act and always be high energy for our guest

• Basic cleaning (Sweeping, mopping, taking out trash, etc.)

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Job Tags

Part time, Shift work, Night shift, Weekend work,

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