Job Description

Medical Receptionist – Operations Specialist  

Aveanna Healthcare  is a leading national provider of home health services to medically fragile children and adults. Our mission is to revolutionize the way homecare is delivered, one patient at a time. Our team consists of operational and clinical support staff in our local office, and bedside clinicians in local patient homes.

This Entry-level, front office position provides excellent customer service as a true first glimpse into Aveanna’s mission and Core Values. Proficiency with office administrative tools, the ability to multi-task, and strong organizational skills will be essential in this role.

Schedule: In-Office Role, Monday – Friday, Standard Office Hours

Location: 1011 Highway 6 South Houston, TX 77077 Suite 311

Compensation: $16 Hourly, plus monthly bonus potential 

What our Operational Support Staff finds, working at Aveanna: 

• Compassion and Purpose - Be an integral part of the impact we make first-hand 
• Community and Connection- Build relationships with nurses and families
• Appreciation and Teamwork- We recognize and reward both individual and team success  
• Growth and Inclusion- Career and Skillset Advancement Opportunities     

• Excitement and Happiness- A place to call HOME     

Benefits:

• Health, Dental, Vision, and Company-paid Life Insurance     
• Paid Holidays, Paid Vacation Days, Paid Sick Days     
• Fun Day and Inclusion Day     

• Monthly Bonus Potential  
• 401(k) Savings Plan with Employer Matching      
• Employee Stock Purchase Plan with Employee Discount      
• Tuition Discounts and Reimbursement Program (conditions apply)   
• Nationwide Footprint w/advancement opportunities     

• Awards and Recognition Program      
• Employee Relief Fund      
• Employee Resource Groups  

Operations Specialist Responsibilities:  

• The Operations Specialist is responsible for providing top level customer service to internal and external clients as it relates to branch location’s clinical operational support activities.   
• General Office Support duties including but not limited to scanning or filing of documentation and records, answering incoming calls, emails and faxes, mail distribution, invoice processing, and office supply ordering 
• Compliance Coordination duties including but not limited to recruiting and onboarding support, personnel file completion, credentialing, and risk management 
• Medical Records Clerk duties including but not limited to data entry, organization, and distribution of physician plans of care, and upholding overall office communication standards 
• Payroll Assistant duties including but not limited to reviewing weekly time sheets, auditing weekly payroll file, and acting as primary point of contact for location caregiver payroll inquiries 

Operations Specialist Qualifications:  

• High School Diploma or equivalent required, College Degree a PLUS 
• Payroll and/or human resources experience 
• Knowledge of Microsoft Office Suite, proficient in Word and Excel 

• Team player, organization skillset and ability to multi-task 
• Home Health experience is a PLUS 
• Proficient in English, Bilingual a PLUS  

Aveanna Healthcare is an Equal Opportunity Employer and encourages applicants from diverse backgrounds to apply.  

CCPA Notice for Job Applicants, Contractors, and Employees Residing in California

As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.

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