Description
As an Overnight Guest Services Agent you will be accountable for dealing with guest's requests in a fast-paced and efficient manner. In addition, you will also be part of the safety and security of the hotel guests and employees.You will be expected to followsafety and security standards and respond to incidents accordingly. At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Some of the key tasks include but are not limited to: • Assist with Valet duties and responsibilities including the parking and retrieval of guest vehicles • Assist with Luggage storage and deliveries • Restocking the housekeeping closets daily ensuring adequate levels of linen and guest supplies • Delivering convenience items on request to the guests • Performing special cleaning tasks including pressure washing outdoor areas, indoor rugs, carpet and upholstery cleaning, washing walls and ceilings, moving furniture for deep cleaning, turning mattresses • Sweeps carpets and hoovers if required and appropriate • Empty ashtrays and outdoor bins • Polishes furniture and fixtures • Vacuums and polishes elevators • Keeps the front of the hotel free from trash • Cleans rugs, carpets and upholstered furniture using a vacuum cleaner or broom • Assist with general Engineering Guest Requests • AC air filter replacement in unoccupied guest rooms Qualifications: • Ability to lift, push and pull a moderate amount of weight • Ability to work the overnight (third shift) including weekdays, weekends and holidays • A valid drivers license is required • A true desire to satisfy the needs of others in a fast paced environment. • Refined verbal and written communication skills • Ability to stand for long periods of time and walk moderate distances • Proficient in basic computer skills Benefits available with this position include:...Build your best future with the Johnson Controls team As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your...
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